OP Issues Inspection Notice for Link Cam
by John Wilder
In reference to this thread...
posted by Michael Lane @ Omega Pacific
Our QA department has concluded its investigation which has resulted in some upgrades to our production and quality control procedures.
Our quality inspectors have determined the cause was an improper rivet in the link assembly during the assembly process. Prior to this incident, we preassembled the links into lobes, riveted them and then moved them to the assembly station. In this instance, one was not riveted but was included in the move to the new station. The QC inspection of the completed cams did not catch the problem. Therefore, we’ve initiated a new inspection procedure of all links/lobes BEFORE they are moved to final assembly. As well, all persons participating in the final QC inspection have been retrained to look for this issue on every single unit.
We have no reason to suspect that this is a widespread or repeated problem, but are issuing an inspection notice to the climbing community so that climbers may inspect their Link Cams to ensure that their cams meet proper specifications. Of course, we will be happy to inspect cams for anyone should they wish to send them to us for analysis.
If it is discovered that more cams exhibit this problem, we'll respond accordingly and take further action.
More information has been posted on our website at this link concerning how to perform a quick check on your own Link Cams.
I really appreciate everyone's patience and confidence in us as we resolved the issue. It means a lot to us.
If you've got any questions, feel free to call me.