Forums: Climbing Information: Injury Treatment and Prevention: Re: Omega Cam Breaking!: Edit Log




michaellane


Nov 26, 2007, 9:27 AM

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Registered: Feb 16, 2004
Posts: 89

Re: Omega Cam Breaking!
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Hi, Everyone ...

Sorry for coming in late ... I just found this thread. For some reason, I'm not getting email notification when I get PM'd ... so please don't rely on that to contact me going forward. Didn't receive dirtme's email, either for some reason.

Nevertheless, I've PM'd dirtme in an attempt to get some more background and get the cam back for inspection.

We are, of course, extremely glad that nobody's hurt and appreciate everyone's concern. We take reports like this very seriously and will conduct a thorough investigation into it.

As you know, there was an inspection notice regarding Link Cams and this incident may or may not be related to that issue. Once we are able to examine the gear, we may be able to determine if this was the case or not.

Dirtme ... please call me at 800-360-3990 as soon as possible so that we can connect. Since you said you emailed me already, I'd suggest phoning since there may be a problem with email that prevents us from talking right away.

Again, we take quality control very seriously and do everything possible to ensure safe products. You can count on us to provide all available information regarding our investigation once it's complete.

Regards,

--ML

______________
Michael Lane
Sales & Marketing Director
Omega Pacific
Airway Heights, Washington


(This post was edited by michaellane on Nov 26, 2007, 9:30 AM)



Edit Log:
Post edited by michaellane () on Nov 26, 2007, 9:30 AM


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