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"Do you know how to rock climb?" *blank stare*
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mheyman


Dec 28, 2008, 11:06 AM
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Re: [shimmer] "Do you know how to rock climb?" *blank stare* [In reply to]
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htotsu wrote:
That said, I'm still with Shimmer - if a guy can't at least make an effort to ask a coherent question then he's not the "innocent" guy you describe. A guy who is polite and respectful, for example, and does not ask what you call a "dumbass" question, would not get a response in ASL from her...But nonetheless, a dumbass question is a dumbass question, and is its own reason for a smartass answer, regardless of whether you've heard that question before.

There are a fair number of dumb people out there.

shimmer wrote:
But sure, it would be wonderful if each time we experienced something like this we could call upon the patience and grace to be kind. Unfortunately, when women do this it is too often mistaken for interest, and then you have to deal with a guy who doesn't get that you're not interested but just being nice, and then the whole thing starts again.

At least thatís a big step over being a wind-up toy.
I think my answer would be Iím teaching you arenít I? You might add if youíre lucky sometime youíll get to watch me and learn something! That get it out there that they are not going get to see you climb now. This line sounds like it fits your situation, but it isnít what you should say as an employee. How bout something more along the lines of you should sign up for a class. Unfortunately that doesnít sound like it fits your gym which is why you are having problems like this at your gym to begin with.

Another thing - there are a lot of men who donít want to be out performed by a woman Ė particularly beginning climbers Ė particularly in your case. So perhaps you can get someone else to tell them how good you are and that you will embarrass them.


(This post was edited by mheyman on Dec 28, 2008, 9:58 PM)


Maddhatter


Dec 28, 2008, 5:46 PM
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Re: [mheyman] "Do you know how to rock climb?" *blank stare* [In reply to]
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In other words just be as mean as you can be. It's not like it's YOUR job to try and make them have a good time and want to come back. It is far more important that YOU have a good time. After all your the one that works there, they just pay you to have fun and climb right? You sure this job is for you in the first place?


Or just talk it up on here and then go back to work and say "Yes sir" like they pay you to do. Angelic


Sorry, had a man moment. Good luck working this out.


Partner j_ung


Dec 29, 2008, 7:21 AM
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Re: [Maddhatter] "Do you know how to rock climb?" *blank stare* [In reply to]
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Has this one come up?

"What? You mean rock climbing? Hell no. I don't want anything to do with that shit."


petsfed


Dec 29, 2008, 4:06 PM
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Re: [Maddhatter] "Do you know how to rock climb?" *blank stare* [In reply to]
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Maddhatter wrote:
In other words just be as mean as you can be. It's not like it's YOUR job to try and make them have a good time and want to come back. It is far more important that YOU have a good time. After all your the one that works there, they just pay you to have fun and climb right? You sure this job is for you in the first place?


Or just talk it up on here and then go back to work and say "Yes sir" like they pay you to do. Angelic


Sorry, had a man moment. Good luck working this out.

Customer service when you're not selling a product (as opposed to a service) is a tricky thing. You can't simply brush it off (and anyway, it borders on harassment sometimes, and nobody in the world makes enough to justify dealing with that) since bad behavior from the regulars leads to a very negative work environment.

I can't, for instance, walk into my climbing gym and simply belittle the wall worker to my heart's content. He or she has every right to ask me to leave, or ask that I deal with another employee.

Also, too polite (and thus too spineless) of service and you'll leave the customer thinking that they own the place. When I worked as an attendant in a weightroom, we had a regular who was always bitching about one thing or another. He bitched about the couches at the climbing wall (which is in the same very large room as the weight room), claiming that they never get used. I retorted that he should stop by when the wall's open, rather than his usual 6-8am workout. He bitched about the broken machines and the long weight between repairs. He claimed that any place should have lots and lots of repair parts handy, and "I should know, I'm an engineering professor". I retorted that in all of the light industrial situations I've worked in, situations with much, MUCH bigger repair budgets than our paltry campus gym, still could not keep all of the repair parts in stock, and were still at the mercy of the manufacturer concerning their arrival. Finally, he complained about the location of one of the weight machines (a squat machine, as I recall). He said "its just a simple fix, just pick it up and move it 18 inches". I retorted "Sure, it just weighs 300 pounds. Lemme get real angry and turn green, then I'll take care of it."

Nobody else (not even my supervisors) would stand up to this asshole. Since that last interaction, he's not complained to anyone.

Problem customers are precisely that. They have every right to expect quality customer service and quick response to reasonable requests. But if their requests are unreasonable, and you keep catering to their whims (no matter how ridiculous), then you only have yourself to blame when they keep bothering you, or when they complain to your superior for not fulfilling their ridiculous request. If your superior is good at their job, they'll find a way to laugh in the customer's face without being that blatant. If your superior is lousy at their job (and most are), you get written up or fired.

/is a man
//does work at a climbing wall
///fucking hates the "customer is always right" mentality that leads to debacles like this


(This post was edited by petsfed on Dec 29, 2008, 4:07 PM)


shimmer


Dec 29, 2008, 4:58 PM
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Re: [Maddhatter] "Do you know how to rock climb?" *blank stare* [In reply to]
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Maddhatter wrote:
In other words just be as mean as you can be. It's not like it's YOUR job to try and make them have a good time and want to come back. It is far more important that YOU have a good time. After all your the one that works there, they just pay you to have fun and climb right? You sure this job is for you in the first place?
It IS my job to make sure customers have a great time at our gym, and make sure that the families have a safe day, and make sure that everyone has good memories of the place...it's also my job to make sure our regs can come in and train in an environment that's challenging, as close to realistic as possible, and fun.
I know my job, and I love my job.
In reply to:

Or just talk it up on here and then go back to work and say "Yes sir" like they pay you to do. Angelic
It's definitely NOT my job to be the little lady piece of ass who makes the big strong men feel good about their masculinity and their manhood, anymore than it's the customer's job to be egotistical overly friendly jerks who more often than not insult both my intelligence and my capabilities.
Saying 'Yes sir' and batting my eyes and being little miss darling isn't in my job description. I don't work at Hooters and I'm not flirting and bringing drinks for my money (not that there's anything wrong with that, it's just not what I do).
In reply to:
Sorry, had a man moment. Good luck working this out.
Thank you ever so much for your help. :)


shimmer


Dec 29, 2008, 5:00 PM
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Re: [j_ung] "Do you know how to rock climb?" *blank stare* [In reply to]
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j_ung wrote:
Has this one come up?

"What? You mean rock climbing? Hell no. I don't want anything to do with that shit."
lol Yeah We've all used that. The look of abject incredulity on the person's face does give me a bit of a giggle. :)


Maddhatter


Dec 30, 2008, 10:43 AM
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Re: [shimmer] "Do you know how to rock climb?" *blank stare* [In reply to]
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shimmer wrote:
Maddhatter wrote:
In other words just be as mean as you can be. It's not like it's YOUR job to try and make them have a good time and want to come back. It is far more important that YOU have a good time. After all your the one that works there, they just pay you to have fun and climb right? You sure this job is for you in the first place?
It IS my job to make sure customers have a great time at our gym, and make sure that the families have a safe day, and make sure that everyone has good memories of the place...it's also my job to make sure our regs can come in and train in an environment that's challenging, as close to realistic as possible, and fun.
I know my job, and I love my job.
In reply to:

Or just talk it up on here and then go back to work and say "Yes sir" like they pay you to do. Angelic
It's definitely NOT my job to be the little lady piece of ass who makes the big strong men feel good about their masculinity and their manhood, anymore than it's the customer's job to be egotistical overly friendly jerks who more often than not insult both my intelligence and my capabilities.
Saying 'Yes sir' and batting my eyes and being little miss darling isn't in my job description. I don't work at Hooters and I'm not flirting and bringing drinks for my money (not that there's anything wrong with that, it's just not what I do).
In reply to:
Sorry, had a man moment. Good luck working this out.
Thank you ever so much for your help. :)

Thats kinda my point. Be the best person for the job and not worry about being the best woman for the job.

How is saying "yes sir" a bad thing? What does it have to do with hooters again? For me it's just a show of respect. Yes mam, used to be also but I guess that has changed now. I'm not even sure what the hell the word you should use to replace "mam" is!!!!!!!! Crazy

As the guy walking in off the street I don't really care if a man or woman helps me. Just say'n, You are in power and they are coming to you for help. It is your job to help them feel welcome. So enlighten them!
Maybe his little girl will be the next great climber because her father was so impressed with you.
And the beat goes on. My wife is a school buss driver and get's this just as much from the women drivers as the men. "Your a rock climber?" Is not a insult as much as it is a complement. It's all how you look at it.


reno


Dec 30, 2008, 11:02 AM
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Re: [Maddhatter] "Do you know how to rock climb?" *blank stare* [In reply to]
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To the OP:

Perhaps a "Of course I know how... the gym didn't hire me to flirt with people, they hired me because I know how to climb" would work.

If the guy persists in bugging you, simply tell him "I'm sorry, I can't carry on a personal conversation. I'm at work, and I'm paid to work, not chat."

That said, ol' boy sounds like a creep.


tigerlilly


Dec 30, 2008, 11:58 AM
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Re: [Maddhatter] "Do you know how to rock climb?" *blank stare* [In reply to]
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In defense of those who do ask stupid questions, I recently found out for myself that you can't assume everyone employed at a gym is a serious climber.

I went by myself to one gym I don't go to often and got a staff belay by a young woman. When she complimented my climbing style (I'm really rather mediocre), I asked her how long she'd been climbing. Turned out she was not a climber at all, and this was her first day as a paid belay slave. She'd had training, of course, but she really had very, very little experience. She never did anything to scare me, but I kept below my limit for the rest of the day, just to be safe.

Kathy


marebear


Dec 30, 2008, 3:25 PM
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Re: [tigerlilly] "Do you know how to rock climb?" *blank stare* [In reply to]
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When I started working at the climbing gym at the University, I was inexperienced. I had climbed some, but was by no means a "climber". There were several people that I worked with that hadn't climbed before they started working there, but everyone was well educated in knots and belaying before starting work, and usually worked with a more experienced employee.

If it wasn't for that initial job at the climbing gym, the people I met and the experiences I had as a result of working there, I would not be the climber I am today. I've climbed for just over 5 years and just recently started to consider myself a "Climber".

To the OP - if that silly guy were to ask me if I rock climb, I would probably try to trap him in a web of circular logic until he got too annoyed with me to want to approach me again. Or say something like "I've never tried it, want a belay?"


caliclimbergrl


Jan 2, 2009, 2:51 AM
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Re: [shimmer] "Do you know how to rock climb?" *blank stare* [In reply to]
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I was out climbing at Mt. Woodson a while ago with a male partner. It's a really common place for non-climbers to go hiking. We were doing a route right off the hikers trail and this middle aged woman was hiking by and stopped to watch us. I was just topping out and then lowering. And she looked at me and said in this flabbergasted voice, "I can't believe you did that! You're way too cute to climb."

Too cute to climb? I don't even know what that means. I wasn't sure whether I should be offended or just take it as the complement I'm sure she meant it as. I thanked her, but I'm sure the confusion registered on my face. People say the strangest things sometimes!


foreverabumbly


Jan 3, 2009, 11:25 PM
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Re: [caliclimbergrl] "Do you know how to rock climb?" *blank stare* [In reply to]
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I get asked variations of this a lot when Im guiding, its not just a guy hitting on girl thing, its commonly used by new climbers who are trying to find something in common to talk about.

its one of the stupidist questions "so, do you rockclimb?" when your dragging them up a multipitch route. I usually answer with
"No, its my first day, the judge ordered 100 hrs community service so here I am. But dont worry - they made me watch a video before I started.

I particularly like it when they ask if you abseil much after you throw them off an abslide, cause they generally dont believe your honest answer of no.


ladyscarlett


Jan 5, 2009, 12:07 PM
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Re: [caliclimbergrl] "Do you know how to rock climb?" *blank stare* [In reply to]
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caliclimbergrl wrote:
I was out climbing at Mt. Woodson a while ago with a male partner. It's a really common place for non-climbers to go hiking. We were doing a route right off the hikers trail and this middle aged woman was hiking by and stopped to watch us. I was just topping out and then lowering. And she looked at me and said in this flabbergasted voice, "I can't believe you did that! You're way too cute to climb."

Too cute to climb? I don't even know what that means. I wasn't sure whether I should be offended or just take it as the complement I'm sure she meant it as. I thanked her, but I'm sure the confusion registered on my face. People say the strangest things sometimes!

!! wow, "too cute to climb"?! that is a strange strange way to compliment someone. I've only heard "you're too cute to bungle this climb" but geez way to keep your head - I'm not sure how I would have responded to that one!

ls


markc


Jan 6, 2009, 12:22 PM
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Re: [foreverabumbly] "Do you know how to rock climb?" *blank stare* [In reply to]
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foreverabumbly wrote:
I get asked variations of this a lot when Im guiding, its not just a guy hitting on girl thing, its commonly used by new climbers who are trying to find something in common to talk about.

This can often be the case. I'm sure some guys are flirting. Others are probably looking to be put at ease in an unfamiliar situation. You're at a climbing wall and you work there. It's the easy question to ask. (I work at an art school. Almost everyone asks if I'm an artist and/or and alumnus. Such is life.)

When at work, and especially on the clock, it's best not to be blatantly rude to customers. There may be exceptions, but you're not being paid to give shit to new customers. I realize I'm not in your shoes, but I imagine the conversation going down like this:

New guy: So do you climb.

Me: Yep.

New guy: How hard do you climb?

Me: Not as hard as some folks here. You should see how hard Andrea climbs!

New guy: So, can you show me?

Me: We can't climb while we're working. So when tying a figure-8...

As another poster pointed out, I've been to gyms/walls where not all of the employees climb. It's not exactly the gym, but the local REI has a tower. I've climbed there a couple times, and found that few of the belayers climb. They're taught how to put people in a harness, how to tie a figure-8, and how to belay with a Gri-Gri. That's it.

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