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flynbrian


Dec 17, 2005, 8:22 AM
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Black Diamond Products.....
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I just purchased a 22cm screw last week and found it to be bent. More like a wobble more than anything. Whats up with that!
Two years ago I picked up a Spaceshot headlamp and after using it a couple of times the leds started flickering like crazy so I sent it back to BD for replacement. BD sent me a new one and now I'm having trouble with the replacement headlamp.
Is it just me or is BD dropping the ball when it comes to their quality control.
:wtf:


talons05


Dec 17, 2005, 8:56 AM
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I have a helios headlamp, half-dome helmet, Camalots out the ass, and I'm wearing my BDV pants right now.

I have never had a problem with my gear, even after abusing it maliciously for several seasons.

Maybe the particular model of headlamp has problems. I don't think it's a sign of the brand going to hell (see: North Face.)

Cheers,

A.W.


flynbrian


Dec 17, 2005, 9:00 AM
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Dude, North Face rags are awsome! Shit you can buy that crap at Wally World!


cgailey


Dec 17, 2005, 9:35 AM
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never had problems...


flynbrian


Dec 17, 2005, 9:47 AM
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Hey don't get me wrong, 80% of my gear is BD.
They make great stuff for sure. I've never had a problem with anything else. I was more or less wondering if anyone else had issues with some of the new screws.


pawilkes


Dec 17, 2005, 9:58 AM
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looks like you got some lemmons. from a manufacturing point of view, every company is going to put out a small amount of defective gear. its not economical to test every product to every spec before it ships out the door. i know BD has a 3sigma quality control process in place which means they care about the quality of their gear. and if you use your headlamps like i do, 3 or 4 year usually kills them, plus by then there are brighter, lighter units out there to buy. (damn consumer society)


flynbrian


Dec 17, 2005, 10:03 AM
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I would love to find a replacement lamp that I can use for ice climbing at night (of course) that is just as bright and lasts for hours. Any recommendations?


chitlinsconcarne


Dec 17, 2005, 10:06 AM
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In reply to:
I just purchased a 22cm screw last week and found it to be bent. More like a wobble more than anything. Whats up with that!

They start life as a piece of pipe. The long screws are more likely to reflect the characteristics of the original stock. I doubt that they check the screws for straightness beyond sighting down the inside.

The 22cm. BD screws also fequently have a "bump" in the shaft (between the head and the threads) that is a product of the way they're made.

If it seems bad enough to effect performance, I'm sure that BD would like to see the screw.


Partner brent_e


Dec 17, 2005, 10:11 AM
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In reply to:
I would love to find a replacement lamp that I can use for ice climbing at night (of course) that is just as bright and lasts for hours. Any recommendations?

it sounds like you need a BD headlamp! LOL JK JK

have you looked at petzl? myo XP? or myobelt XP? I'm still on the old style Myo 3's but have heard good things bout the XP lights. They are bright in store, too.

good luck! sorry to hear about the lemon gear.


Brent


Partner tattooed_climber


Dec 17, 2005, 11:45 AM
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i've only had problems with headlamps (moonlight)....which i've replaced with a myo 3a few years back.....i also have an ion which is an epic thing hidding in my chalk bag


flynbrian


Dec 17, 2005, 11:53 AM
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The Petzl lamps might be just the ticket. Thanx!


kman


Dec 17, 2005, 12:00 PM
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It's also possible that the screw was bent during shipping or receiving.


petsfed


Dec 17, 2005, 12:05 PM
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Every single one of my BD headlamps have shot craps before their time was due. It just seems to me that BD doesn't have headlamp durability wired yet. That's just been my experience though. I had a lunar and a first generation moonlight die on me, and watching all of my partners' BD lamps die, I went back to petzl. Don't get me wrong, I prefer the BD designs, the durability just isn't there.


socialclimber


Dec 17, 2005, 11:57 PM
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In reply to:
... I don't think it's a sign of the brand going to hell (see: North Face.)...


I thought BD owned North Face?...Or is that your point?


octarine


Dec 18, 2005, 1:17 AM
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Actually, I think Vanity Fair owns TNF.


jimdavis


Dec 18, 2005, 2:30 AM
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In reply to:
It's also possible that the screw was bent during shipping or receiving.

Considering that it's turned on a metal-lathe...thats the only place it could have been bent.

I'd take it back to the gear shop, let them look at it. They'll probably RA it back to BD, but either way you'll get the replacement screw (and let them worry about who pays for it).

I picked up an Omega screw that has some flat spots on it's teeth, dunno if it's worth taking back over or not. It's small and hard to notice, but if you hold it in your hand lightly and turn it, you can fell them.

For bright, cold weather headlamps, the myo-5 with the belt pack is the way to go...I think they have an Artic too which has a belt pack, not sure what kind of light source though.

Cheers,
Jim


gottarock


Dec 18, 2005, 8:54 PM
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Re: Black Diamond Products.....  (North_America: United_States: Utah: St__George: Crawdad_Canyon: Cartoon_Crag) [In reply to]
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if 80% of your gear is BD and you've only had problems with 2 items... sounds like both you and BD are doin pretty well.
you know that BD or the shop you purchased the screw at will replace it if its bent so what's the issue?

the real issue is - are you aware that Wally World (as you so fondly call it) was one of G.W. Bush's largest campaign contributers? AND Walmart is one of the largest contributers of the Republican party. Every time you shop at Walmart you are donating money to Bush and his fellow republicans. Sorry to rock your little world ... but are you some kind of Republican climber? Hopefully your belayer won't find out.


flynbrian


Dec 19, 2005, 6:54 AM
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Looks as though I will have to take care of the issue myself. The store where I purchased the screw was less than helpful. I do have a call into BD and am hoping to hear from them soon.
Oh, and by the way, there are more reasons than that for not shopping at stores like Wallmart. But this is not the forum for that.
Thanks again for the reply. BT


madrock


Dec 20, 2005, 4:18 PM
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Wait a minute I've seen the "Vacation" movies. I thought Wally World was a perfectly harmless amusement park Run by a giant cartoon Moose. Are you telling me that Moose is controlled by Wall Mart?? I'm calling up and canceling if this is true.


Partner brent_e


Dec 20, 2005, 5:41 PM
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In reply to:
Looks as though I will have to take care of the issue myself. The store where I purchased the screw was less than helpful. I do have a call into BD and am hoping to hear from them soon.
Oh, and by the way, there are more reasons than that for not shopping at stores like Wallmart. But this is not the forum for that.
Thanks again for the reply. BT

such as buying your country out of jobs??? :D

BD should give you a new one as it would be just stupid on their part if they didn't.

Let us know what happens!

Brent


madrock


Dec 21, 2005, 12:52 PM
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Black Diamond products are solid, like with every company "shit sometimes happens". I am sure they take care of any issues that arises.

Joe


talons05


Dec 21, 2005, 1:00 PM
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In reply to:
In reply to:
... I don't think it's a sign of the brand going to hell (see: North Face.)...


I thought BD owned North Face?...Or is that your point?

No, I just take any chance I can get to rip on the North Face. Yes, they are owned by vanity fair...

Cheers,

A.W.


crackers


Dec 22, 2005, 6:34 AM
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the vf corporation owns vanity fair not the other way around...might as well say wrangler owns tnf...


atg200


Dec 22, 2005, 7:40 AM
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the only BD gear problems i have had have been the trekking poles. i've had the tips break off a couple of times, and one flicklock fell apart. now i check the screws on the flicklocks frequently, and hope that i don't blow another tip. that sucks when you are a ong way from the car on a ski tour.


flynbrian


Dec 22, 2005, 6:17 PM
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I heard from Mark at BD today. He told me to mail him the screw and he would replace it for me. No problem. Thats pretty damn cool.

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