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wimberry
May 9, 2006, 3:37 AM
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my friend ordered some gear from these characters over a week ago...maybe ten days...and the stuff hasn't arrived. the website is now down, the 1-800 number is engaged all the time and he is beginning to think he's been stiffed!
the other curiious thing is that their logo (a goat) is the exact same as pagan mountaineering from moab, just reversed and in red, and i mean the *exact* same.
i hate to be seen as suspicious, but either they have major problems, or it's a scam website...all opinions welcome...especially ones that are informed ones!
cheers!
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jakedatc
May 9, 2006, 3:43 AM
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http://www.pagangear.com/index.asp
page seems to be going fine and
In reply to: Our toll free number is currently out of order. Please call (503) 797-1996 for customer service. Thank you for your patience and understanding!
looks like technical difficulties.. give the other # a call and see whats up with his order.. maybe something got backordered and they didnt tell him
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moose_droppings
May 9, 2006, 3:50 AM
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I've always received timely deliveries from Pagan Gear, and I wouldn't hesitate to deal with them again.
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wimberry
May 9, 2006, 3:52 AM
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thanks for that, jakedatc...all is well...we'll call tomorrow to find out where the gear has got to!
how come your logo is the pretty much the same as pagan mountaineering anyway?
cheers
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fishman
May 9, 2006, 3:54 AM
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as weird as this sounds i just got done writing a 15 page college term paper about internet retailers, mainly pagan gear and gear express. its legit.
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texplorer
May 9, 2006, 4:01 AM
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In reply to: the other curiious thing is that their logo (a goat) is the exact same as pagan mountaineering from moab, just reversed and in red, and i mean the *exact* same. i hate to be seen as suspicious, but either they have major problems, or it's a scam website...
They are owned by the same company!!!
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jakedatc
May 9, 2006, 4:10 AM
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^ i guess what he said.. i'm not associated with any company..
i generally get gear online from Gexpress.. but mgear and Tradrack are on the list of places i search too.. i tried going through pagan once and wasnt amused but :shrug:
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mistajman
May 9, 2006, 5:32 AM
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I've ordered with them a few times and never had a problem. Plus they have tech friends for 43.96 up to size 4!
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so
May 9, 2006, 5:50 AM
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pagangear.com and climbingshoes.com are both run out of an outfit in Portland called Climb Max. The guys in that store have always been wicked helpful so my guess is there's technical difficulties somewhere. If you can't get ahold of them with the 800 number, try Climb Max at (503) 797-1991
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lord
May 9, 2006, 6:58 AM
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hey bra, have you heard about the rubber they use at climbing shoes .com and pagan gear?
naysayers bra..
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erisspirit
May 9, 2006, 5:27 PM
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I got my crash pad from pagan gear... had no problems...
it actually took less time for them to get it to me than it did for me to warn my roomates something giant was coming in the mail
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aznrockclimber82
May 9, 2006, 5:53 PM
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I've ordered from them once and had a bit'o'problem with the timelyness in delivering and getting my product out there door....but not to worry, it got to me. I always give industries like that some leeway, cause you never know when they get slammed hard with orders in the spring season.
Monk
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backwoods
May 9, 2006, 6:01 PM
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Registered: Jun 26, 2004
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The people who work for Pagan Gear are good folks and I have had only pleasant experiences there (and they are ussually good about online orders). I hope they get your situation remedied and make it up to you, because they do have loyal customers and great prices.
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pdx_climber
May 9, 2006, 7:23 PM
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It's a real place, so don't worry about that. I was just in there a couple of days ago.
Sucks your order is taking a while though.
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aaronbr86
May 9, 2006, 8:08 PM
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It took my roommate 3 calls and 2 and a half weeks to get his stuff from pagan gear. I know that they dont return phone calls in a timely manner even when their 1-800 isnt down.
-Aaron
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texwade
May 9, 2006, 8:34 PM
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Registered: Apr 15, 2006
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Did anyone actually read the post? His friend didnt buy from pagan he bought from some random website that used their logo reversed and in red. Sounds like a scam to me.
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chouca
May 9, 2006, 9:09 PM
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Registered: Feb 12, 2003
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They worked great for me. I had to return my shoes twice before setlling on a size, and they were very prompt and polite. I recommend them highly.
Marc B.
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