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Dragon Cam #5 potential probelm
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mountain_gear


Feb 15, 2011, 1:52 PM
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Dragon Cam #5 potential probelm
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Attention Climbers:
Id like to alert you of a problem we found today with DMM Dragon Cams. Several DMM Dragon Cam #5 in our inventory have cracks in the aluminum axle boss. These are cracks radiating from where the stem lug is pressed into the aluminum and are visible from the top of the cam as well as the underside. This issue was identified and addressed in an earlier recall by DMM but was thought to be specific to the dragon Cam #6 only. Due to the similar manufacturing and material similarities in the #4 and #5, we would advise to stop all use of Dragon Cams #4 and #5 immediately until further notice. There is an image attached that is representative of our findings. We have not tested the "cracked or uncracked cams but would assume all to be suspect until further notice. The Cams smaller than #4 use a different material and we have not heard of any problems with them.

We are working with DMM and their US distributor Excalibur to determine the scope of the problem but wanted to inform the climbing community as soon as possible of this potential safety issue. Please share this with friends who may have Dragon Cams in their racks. I expect DMM will post more information soon.

Paul Fish
Mountain Gear, Inc
Attachments: P1010223.JPG (57.1 KB)


majid_sabet


Feb 15, 2011, 2:31 PM
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Re: [mountain_gear] Dragon Cam #5 potential probelm [In reply to]
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Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?


(This post was edited by majid_sabet on Feb 15, 2011, 2:32 PM)


jbro_135


Feb 15, 2011, 2:35 PM
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Re: [majid_sabet] Dragon Cam #5 potential probelm [In reply to]
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majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?


Dragon cams are made in Wales, check your map midget


bearbreeder


Feb 15, 2011, 2:39 PM
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Re: [mountain_gear] Dragon Cam #5 potential probelm [In reply to]
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nasty ... thanks for bringing this up

looks like theyll have to do a recall ...


erisspirit


Feb 15, 2011, 2:42 PM
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Re: [majid_sabet] Dragon Cam #5 potential probelm [In reply to]
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majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too


majid_sabet


Feb 15, 2011, 3:24 PM
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Re: [erisspirit] Dragon Cam #5 potential probelm [In reply to]
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erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


no_email_entered


Feb 15, 2011, 3:49 PM
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Re: [mountain_gear] Dragon Cam #5 potential probelm [In reply to]
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thanks for the heads up Paul


vegastradguy


Feb 15, 2011, 8:24 PM
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thanks for posting, Paul- bump.


patto


Feb 15, 2011, 9:43 PM
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Re: [vegastradguy] Dragon Cam #5 potential probelm [In reply to]
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Not cool!

I like DMM quality. The first recall I can forgive. This is starting to get worrysome. Looks like a massive recall of #4-#6 might be in order. Mad

I might postpone my planned Dragon purchase.

An update of design for #4-#5 has already been in the works for a few months. I might have to wait until they hit the s helves.

DMM: Modified units [#6 Dragons] will instantly be recognisable as the new termination is very different in appearance to the original. From a manufacturing efficiency point of view it is logical for us to do the same for sizes 4 and 5 in the future so we have a suite of components.


(This post was edited by patto on Feb 15, 2011, 9:51 PM)


Scooter12ga


Feb 16, 2011, 9:22 AM
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Re: [mountain_gear] Dragon Cam #5 potential probelm [In reply to]
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It's official:

http://www.dmmclimbing.com/dragonrecall45.asp?l=en


chadnsc


Feb 16, 2011, 9:39 AM
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Re: [majid_sabet] Dragon Cam #5 potential probelm [In reply to]
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majid_sabet wrote:
erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.

Way to overlook the facts midget.


erisspirit


Feb 16, 2011, 9:46 AM
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Re: [chadnsc] Dragon Cam #5 potential probelm [In reply to]
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chadnsc wrote:
majid_sabet wrote:
erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.

Way to overlook the facts midget.

I also actually feel better about this because rather than denying any wrong doing initially, they are immediately putting out the recall. At least they are owning up to mistakes and trying to quickly resolve them.

of course I would prefer no mistakes at all, but as we have seen in the past... It happens ... and not just with DMM


no_email_entered


Feb 16, 2011, 9:47 AM
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Re: [chadnsc] Dragon Cam #5 potential probelm [In reply to]
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chadnsc wrote:


Except Dragon Cams are made in Whales,


probably why theres a problem. pretty dark and bouncy and slimy in there




chadnsc


Feb 16, 2011, 10:07 AM
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no_email_entered wrote:
chadnsc wrote:


Except Dragon Cams are made in Whales,


probably why theres a problem. pretty dark and bouncy and slimy in there

[image]http://blog.beliefnet.com/pontifications/imgs/Jonah%20and%20the%20Whale.jpg[/image]

Yeah but whale spit strengthens cams! Tongue


styndall


Feb 16, 2011, 10:59 AM
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chadnsc wrote:
majid_sabet wrote:
erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.

Way to overlook the facts midget.

Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb.


chadnsc


Feb 16, 2011, 11:12 AM
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styndall wrote:
chadnsc wrote:
majid_sabet wrote:
erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.

Way to overlook the facts midget.

Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb.

Laugh

Inside or outside a whale, it's still not in China. Wink

Well unless the whale's in an aquarium on the Chinese mainland.


patto


Feb 16, 2011, 11:30 AM
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Very rapid response by DMM. I'm impressed. I feel sorry for the company this is going to be very costly.


spikeddem


Feb 16, 2011, 11:35 AM
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I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...


chadnsc


Feb 16, 2011, 11:55 AM
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spikeddem wrote:
I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...

Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. Crazy


spikeddem


Feb 16, 2011, 12:05 PM
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chadnsc wrote:
spikeddem wrote:
I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...

Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. Crazy
I got five stars.


sbaclimber


Feb 16, 2011, 12:05 PM
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chadnsc wrote:
styndall wrote:
chadnsc wrote:
majid_sabet wrote:
erisspirit wrote:
majid_sabet wrote:
Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?

pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?

BD ?

Weren't the Aliens made in USA?

they had their problems too

they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"


Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.

Way to overlook the facts midget.

Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb.

Laugh

Inside or outside a whale, it's still not in China. Wink

Well unless the whale's in an aquarium on the Chinese mainland.
Well, technically, the whale could've been in Taiwan. That would count as China too. Tongue


sbaclimber


Feb 16, 2011, 12:07 PM
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Re: [spikeddem] Dragon Cam #5 potential probelm [In reply to]
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spikeddem wrote:
chadnsc wrote:
spikeddem wrote:
I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...

Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. Crazy
I got five stars.
Fleeting was your fortune. Laugh


chadnsc


Feb 16, 2011, 12:11 PM
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Re: [spikeddem] Dragon Cam #5 potential probelm [In reply to]
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spikeddem wrote:
chadnsc wrote:
spikeddem wrote:
I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...

Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. Crazy
I got five stars.


Yes, very fleeting was your fortune. Laugh

Edit: Me no type well


(This post was edited by chadnsc on Feb 16, 2011, 12:13 PM)


shockabuku


Feb 16, 2011, 12:13 PM
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All of China is outside of (at least most) whales, so outside of whales could be inside China.


spikeddem


Feb 16, 2011, 12:14 PM
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Re: [sbaclimber] Dragon Cam #5 potential probelm [In reply to]
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sbaclimber wrote:
spikeddem wrote:
chadnsc wrote:
spikeddem wrote:
I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...

Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. Crazy
I got five stars.
Fleeting was your fortune. Laugh
I've got even more now! Five stars + a couple 1 or 2 star ratings = more than five now! Right??

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