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mountain_gear
Feb 15, 2011, 9:52 PM
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Registered: Feb 14, 2005
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Attention Climbers:
I’d like to alert you of a problem we found today with DMM Dragon Cams. Several DMM Dragon Cam #5 in our inventory have cracks in the aluminum axle boss. These are cracks radiating from where the stem lug is pressed into the aluminum and are visible from the top of the cam as well as the underside. This issue was identified and addressed in an earlier recall by DMM but was thought to be specific to the dragon Cam #6 only. Due to the similar manufacturing and material similarities in the #4 and #5, we would advise to stop all use of Dragon Cams #4 and #5 immediately until further notice. There is an image attached that is representative of our findings. We have not tested the "cracked or uncracked cams but would assume all to be suspect until further notice. The Cams smaller than #4 use a different material and we have not heard of any problems with them.
We are working with DMM and their US distributor – Excalibur to determine the scope of the problem but wanted to inform the climbing community as soon as possible of this potential safety issue. Please share this with friends who may have Dragon Cams in their racks. I expect DMM will post more information soon.
Paul Fish
Mountain Gear, Inc
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P1010223.JPG
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majid_sabet
Feb 15, 2011, 10:31 PM
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Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ?
pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ?
BD ?
(This post was edited by majid_sabet on Feb 15, 2011, 10:32 PM)
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jbro_135
Feb 15, 2011, 10:35 PM
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majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ?
Dragon cams are made in Wales, check your map midget
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bearbreeder
Feb 15, 2011, 10:39 PM
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nasty ... thanks for bringing this up
looks like theyll have to do a recall ...
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erisspirit
Feb 15, 2011, 10:42 PM
Post #5 of 51
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majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ?
Weren't the Aliens made in USA?
they had their problems too
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majid_sabet
Feb 15, 2011, 11:24 PM
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erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too
they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"
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no_email_entered
Feb 15, 2011, 11:49 PM
Post #7 of 51
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thanks for the heads up Paul
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vegastradguy
Feb 16, 2011, 4:24 AM
Post #8 of 51
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thanks for posting, Paul- bump.
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patto
Feb 16, 2011, 5:43 AM
Post #9 of 51
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Registered: Nov 15, 2005
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Not cool!
I like DMM quality. The first recall I can forgive. This is starting to get worrysome. Looks like a massive recall of #4-#6 might be in order. 
I might postpone my planned Dragon purchase.
An update of design for #4-#5 has already been in the works for a few months. I might have to wait until they hit the s helves.
DMM: Modified units [#6 Dragons] will instantly be recognisable as the new termination is very different in appearance to the original. From a manufacturing efficiency point of view it is logical for us to do the same for sizes 4 and 5 in the future so we have a suite of components.
(This post was edited by patto on Feb 16, 2011, 5:51 AM)
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chadnsc
Feb 16, 2011, 5:39 PM
Post #11 of 51
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majid_sabet wrote: erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too they had American QA problem not like the modern "Chinese cut the cost /save few penny problem"
Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here.
Way to overlook the facts midget.
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erisspirit
Feb 16, 2011, 5:46 PM
Post #12 of 51
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Registered: Dec 15, 2004
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chadnsc wrote: majid_sabet wrote: erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too they had American QA problem not like the modern "Chinese cut the cost /save few penny problem" Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here. Way to overlook the facts midget.
I also actually feel better about this because rather than denying any wrong doing initially, they are immediately putting out the recall. At least they are owning up to mistakes and trying to quickly resolve them.
of course I would prefer no mistakes at all, but as we have seen in the past... It happens ... and not just with DMM
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chadnsc
Feb 16, 2011, 6:07 PM
Post #14 of 51
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Registered: Nov 24, 2003
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no_email_entered wrote: chadnsc wrote: Except Dragon Cams are made in Whales, probably why theres a problem. pretty dark and bouncy and slimy in there [image]http://blog.beliefnet.com/pontifications/imgs/Jonah%20and%20the%20Whale.jpg[/image]
Yeah but whale spit strengthens cams! 
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styndall
Feb 16, 2011, 6:59 PM
Post #15 of 51
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Registered: May 29, 2002
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chadnsc wrote: majid_sabet wrote: erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too they had American QA problem not like the modern "Chinese cut the cost /save few penny problem" Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here. Way to overlook the facts midget.
Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb.
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chadnsc
Feb 16, 2011, 7:12 PM
Post #16 of 51
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Registered: Nov 24, 2003
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styndall wrote: chadnsc wrote: majid_sabet wrote: erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too they had American QA problem not like the modern "Chinese cut the cost /save few penny problem" Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here. Way to overlook the facts midget. Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb.
Inside or outside a whale, it's still not in China. 
Well unless the whale's in an aquarium on the Chinese mainland.
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patto
Feb 16, 2011, 7:30 PM
Post #17 of 51
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Registered: Nov 15, 2005
Posts: 1453
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Very rapid response by DMM. I'm impressed. I feel sorry for the company this is going to be very costly.
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spikeddem
Feb 16, 2011, 7:35 PM
Post #18 of 51
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Registered: Aug 27, 2007
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I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM...
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spikeddem
Feb 16, 2011, 8:05 PM
Post #20 of 51
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Registered: Aug 27, 2007
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chadnsc wrote: spikeddem wrote: I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM... Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. 
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sbaclimber
Feb 16, 2011, 8:05 PM
Post #21 of 51
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Registered: Jan 22, 2004
Posts: 3118
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chadnsc wrote: styndall wrote: chadnsc wrote: majid_sabet wrote: erisspirit wrote: majid_sabet wrote: Do I need to get my old ultrasonic aviation aluminum crack checker and start checking everything made in CHINA ? pay little more, make it in USA or Europe and save so much in recall instead of loosing your reputation.Petzl first now DMM, whats next ? BD ? Weren't the Aliens made in USA? they had their problems too they had American QA problem not like the modern "Chinese cut the cost /save few penny problem" Except Dragon Cams are made in Whales, not China so your 'save a few penny problme' doesn't apply here. Way to overlook the facts midget. Outside a whale, a cam is a man's best friend. Inside a whale, it's too dark to climb. Inside or outside a whale, it's still not in China. Well unless the whale's in an aquarium on the Chinese mainland.
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sbaclimber
Feb 16, 2011, 8:07 PM
Post #22 of 51
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Registered: Jan 22, 2004
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spikeddem wrote: chadnsc wrote: spikeddem wrote: I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM... Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. I got five stars.
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chadnsc
Feb 16, 2011, 8:11 PM
Post #23 of 51
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Registered: Nov 24, 2003
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spikeddem wrote: chadnsc wrote: spikeddem wrote: I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM... Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. I got five stars.
Yes, very fleeting was your fortune.
Edit: Me no type well
(This post was edited by chadnsc on Feb 16, 2011, 8:13 PM)
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shockabuku
Feb 16, 2011, 8:13 PM
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All of China is outside of (at least most) whales, so outside of whales could be inside China.
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spikeddem
Feb 16, 2011, 8:14 PM
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Registered: Aug 27, 2007
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sbaclimber wrote: spikeddem wrote: chadnsc wrote: spikeddem wrote: I feel like I'm in a dream world where no RC.com'ers remember the exact same problem with the #6 dragon cam by DMM... Yeah you must be dreaming. I mean the OP and several others referneced the problem with the #6 Dragon cam and how it was similar / identical to the problem with the #5 Dragon. I got five stars. Fleeting was your fortune.
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