Forums: Climbing Information: Gear Heads:
Got burned by Rockymountainclimbinggear.com
RSS FeedRSS Feeds for Gear Heads

Premier Sponsor:

 


aprice00


Jun 21, 2011, 8:32 AM
Post #1 of 22 (6739 views)
Shortcut

Registered: Dec 6, 2010
Posts: 167

Got burned by Rockymountainclimbinggear.com
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

Ok so this is a heads up for anyone that is looking at buying climbing holds.. Don't buy from this guy!
I ordered $50 worth of holds from rockymountainclimbinggear.com in mid March. About a week later I got an email from paypal with what I thought was a tracking number. Another week goes by still no holds.. so I check the tracking number.

This is what USPS had linked to the number.

"The U.S. Postal Service was electronically notified by the shipper on March 24, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item."

So I write an email to (the owner?) Carl Keene. Asking about the holds.. No answer.
I Call in April... No answer.
I Call in May and leave contact info..... No answer No Call back.
I Call today... Phone number is no longer in service...WTF!

Based on the area code he's out of Idaho but I cant find anything else on the guy. If you know this guy punch him in the nuts and tell him "Where's my Money!"


sbaclimber


Jun 21, 2011, 8:47 AM
Post #2 of 22 (6712 views)
Shortcut

Registered: Jan 21, 2004
Posts: 3069

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

aprice00 wrote:
Based on the area code he's out of Idaho but I cant find anything else on the guy.
http://network-tools.com/...tainclimbinggear.com
The "atlanta" part is bogus, but the rest of the address might well be ligit....

EDIT ....or he might have moved here:
http://waatp.com/people/carl-keene/10975040/


(This post was edited by sbaclimber on Jun 21, 2011, 9:31 AM)


marc801


Jun 21, 2011, 9:04 AM
Post #3 of 22 (6685 views)
Shortcut

Registered: Aug 1, 2005
Posts: 2741

Re: [sbaclimber] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

sbaclimber wrote:
aprice00 wrote:
Based on the area code he's out of Idaho but I cant find anything else on the guy.
http://network-tools.com/...tainclimbinggear.com
The "atlanta" part is bogus, but the rest of the address might well be ligit....
Why is the atlanta part bogus? There is an Atlanta ID.


sbaclimber


Jun 21, 2011, 9:24 AM
Post #4 of 22 (6662 views)
Shortcut

Registered: Jan 21, 2004
Posts: 3069

Re: [marc801] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

marc801 wrote:
sbaclimber wrote:
aprice00 wrote:
Based on the area code he's out of Idaho but I cant find anything else on the guy.
http://network-tools.com/...tainclimbinggear.com
The "atlanta" part is bogus, but the rest of the address might well be ligit....
Why is the atlanta part bogus? There is an Atlanta ID.
True, but then the house # + street + zip code would be bogus....it could be possible though.
Either way, he probably doesn't live there any more....if he ever did.


sbaclimber


Jun 21, 2011, 9:33 AM
Post #5 of 22 (6651 views)
Shortcut

Registered: Jan 21, 2004
Posts: 3069

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

hey, cool, he sells handbag too: http://www.albumhandbags.com/Contact_Us.html


(This post was edited by sbaclimber on Jun 21, 2011, 9:36 AM)


aprice00


Jun 21, 2011, 9:59 AM
Post #6 of 22 (6614 views)
Shortcut

Registered: Dec 6, 2010
Posts: 167

Re: [sbaclimber] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

sbaclimber wrote:
hey, cool, he sells handbag too: http://www.albumhandbags.com/Contact_Us.html
Lol yeah I found that too. The address is kinda jacked up thou Atlanta, ID is an unincorporated town. The address does exist and in the right area code but in Coeur d'Alene, ID.


I feel like a huge stalker now lol.

I also found an amazon coustomer review from a woman that also didn't get holds but did get a call back. She mentions that the guy "suffered an unforeseen tragedy".
http://www.amazon.com/..._by=MostRecentReview.

If this is the case I dont want to harass a guy that has had bad luck, but damn It would be nice to get a response and an IOU.

Hell I might even make a donation, but I'd like the option.


marc801


Jun 21, 2011, 10:01 AM
Post #7 of 22 (6608 views)
Shortcut

Registered: Aug 1, 2005
Posts: 2741

Re: [sbaclimber] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

sbaclimber wrote:
marc801 wrote:
Why is the atlanta part bogus? There is an Atlanta ID.
True, but then the house # + street + zip code would be bogus....it could be possible though.
Actually, the zip code does match for Atlanta ID. And given the way addresses work in Utah and much of ID and the intermountain west, 1721 3rd street is entirely plausible.

However, I'm not trying to defend this guy in the least if he indeed did what the OP accuses. I'm just saying that the address may well be legit.


sbaclimber


Jun 21, 2011, 10:20 AM
Post #8 of 22 (6582 views)
Shortcut

Registered: Jan 21, 2004
Posts: 3069

Re: [marc801] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

marc801 wrote:
sbaclimber wrote:
marc801 wrote:
Why is the atlanta part bogus? There is an Atlanta ID.
True, but then the house # + street + zip code would be bogus....it could be possible though.
Actually, the zip code does match for Atlanta ID. And given the way addresses work in Utah and much of ID and the intermountain west, 1721 3rd street is entirely plausible.
Sounds confusing, though it wasn't much different in NZ. We didn't even need a zip code there (though we did officially have one).

btw, on the handbag website, he actually lists his address as Coeur d'Alene...


Partner drector


Jun 21, 2011, 10:36 AM
Post #9 of 22 (6563 views)
Shortcut

Registered: Aug 27, 2002
Posts: 1037

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

aprice00 wrote:
"The U.S. Postal Service was electronically notified by the shipper on March 24, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item."

I've had this situation happen to me. It is a low cost shipping method that involves both UPS and USPS. It's not bogus although you should check where this stuff is supposed to be delivered. I had to go to the post office and ask for it.

My situation is that I have a PO box but no home USPS mail delivery. I do have a work address but no USPS delivery there either. People deliver things wrong because they deliver using UPS and use my proper business address but then UPS sends the package to the USPS post office who does not deliver here. They hold it for a while.

Maybe your package is in that same sort of limbo. Check with the post office and see if they have it by name or with an address where they can't deliver it.

Dave


jakedatc


Jun 21, 2011, 10:52 AM
Post #10 of 22 (6541 views)
Shortcut

Registered: Mar 12, 2003
Posts: 11054

Re: [drector] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

and if that fails just start a complaint through paypal.


floating_bottle


Jun 21, 2011, 10:53 AM
Post #11 of 22 (6541 views)
Shortcut

Registered: May 17, 2006
Posts: 28

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

I know I should have posted this a while back.

I also placed an order with this company (in early Spring). I got the same "tracking number" email, and I never received my climbing holds. I called and emailed repeatedly.

Eventually, I got my money back by contacting my credit card company and providing them my thread of emails.

Anyway, I just want to add an independent confirmation: this seller sucks.


wwalt822


Jun 24, 2011, 11:01 AM
Post #12 of 22 (6297 views)
Shortcut

Registered: Nov 10, 2010
Posts: 116

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

aprice00 wrote:
I also found an amazon coustomer review from a woman that also didn't get holds but did get a call back. She mentions that the guy "suffered an unforeseen tragedy".
http://www.amazon.com/..._by=MostRecentReview.

If this is the case I dont want to harass a guy that has had bad luck, but damn It would be nice to get a response and an IOU.

Hell I might even make a donation, but I'd like the option.

Don't believe when someone who has taken your money all of the sudden has some sort of tragedy in their life. Its a common scammer delay tactic. File a paypal claim but there is a 99% chance you wont get your money back. Although falsely offering a donation to help the guy get through his "tragedy" might be a way to get the guy to talk to you.


(This post was edited by wwalt822 on Jun 24, 2011, 11:03 AM)


scrabbledabble


Sep 4, 2011, 6:35 PM
Post #13 of 22 (5805 views)
Shortcut

Registered: Sep 4, 2011
Posts: 3

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (2 ratings)  
Can't Post

I order climbing holds from rockymountainclimbinggear.com once a month and have for the past 8 years. I've never had a problem with the company. Carl always answers his phone when I call him. Are you sure you have the right number? 208-704-0291. In his defense, you should look at his e-bay feedback.

What is the tracking number for your package? You've only posted part of the information. I'd like to track the package for myself. I run a very similar business online and also re-sell Rocky Mountain Climbing Gear's products in our stores.

One thing I've noticed about these forums is that it's usually one of their competitors posting stuff like this. Sorry you seem to have gotten a bum rap but I think the company rocks.


Partner oldsalt


Sep 4, 2011, 6:51 PM
Post #14 of 22 (5787 views)
Shortcut

Registered: Jan 19, 2004
Posts: 919

Re: [scrabbledabble] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

scrabbledabble wrote:
...I've never had a problem with the company. Carl always answers his phone when I call him. Are you sure you have the right number? 208-704-0291. In his defense, you should look at his e-bay feedback. ...
One thing I've noticed about these forums is that it's usually one of their competitors posting stuff like this. Sorry you seem to have gotten a bum rap but I think the company rocks.

And you, new member making your first post... who are you? If someone will lie to make a competitor look bad, are you a friend who will lie to make someone look better?

I'm just saying.


photoguy190


Sep 4, 2011, 9:15 PM
Post #15 of 22 (5727 views)
Shortcut

Registered: Dec 29, 2006
Posts: 191

Re: [oldsalt] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

I have his holds on my home wall, came fast, it was a while ago though. One thought though, why would you pay for shipping. Sounds like though paypal if you got and email and then not ship them. I would be calling the post office sounds like they may have lost them. Now I do think he should answer the phone.


hugepedro


Sep 4, 2011, 10:55 PM
Post #16 of 22 (5693 views)
Shortcut

Registered: May 28, 2002
Posts: 2875

Re: [oldsalt] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

oldsalt wrote:
scrabbledabble wrote:
...I've never had a problem with the company. Carl always answers his phone when I call him. Are you sure you have the right number? 208-704-0291. In his defense, you should look at his e-bay feedback. ...
One thing I've noticed about these forums is that it's usually one of their competitors posting stuff like this. Sorry you seem to have gotten a bum rap but I think the company rocks.

And you, new member making your first post... who are you? If someone will lie to make a competitor look bad, are you a friend who will lie to make someone look better?

I'm just saying.

You should've just said, "HI CARL!"


billcoe_


Sep 5, 2011, 9:10 AM
Post #17 of 22 (5633 views)
Shortcut

Registered: Jun 30, 2002
Posts: 4668

Re: [scrabbledabble] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

scrabbledabble wrote:
I order climbing holds from rockymountainclimbinggear.com once a month and have for the past 8 years. I've never had a problem with the company. Carl always answers his phone when I call him. Are you sure you have the right number? 208-704-0291. In his defense, you should look at his e-bay feedback.

What is the tracking number for your package? You've only posted part of the information. I'd like to track the package for myself. I run a very similar business online and also re-sell Rocky Mountain Climbing Gear's products in our stores.

One thing I've noticed about these forums is that it's usually one of their competitors posting stuff like this. Sorry you seem to have gotten a bum rap but I think the company rocks.

Can you have dude give the other dude a call?


scrabbledabble


Sep 5, 2011, 10:24 AM
Post #18 of 22 (5598 views)
Shortcut

Registered: Sep 4, 2011
Posts: 3

Re: [oldsalt] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (2 ratings)  
Can't Post

I'm a customer of RMCG and just stumbled upon the site. You guys sound like a bunch of crotchety old men who need to complain.


Gmburns2000


Sep 5, 2011, 10:49 AM
Post #19 of 22 (5586 views)
Shortcut

Registered: Mar 6, 2007
Posts: 15128

Re: [scrabbledabble] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (4 ratings)  
Can't Post

scrabbledabble wrote:
I'm a customer of RMCG and just stumbled upon the site. You guys sound like a bunch of crotchety old men who need to complain.

coughcoughbullshitcoughcough


scrabbledabble


Sep 5, 2011, 12:10 PM
Post #20 of 22 (5552 views)
Shortcut

Registered: Sep 4, 2011
Posts: 3

Re: [Gmburns2000] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (6 ratings)  
Can't Post

Well, there are two sides to every story. Just thought I'd put my two cents in.

It's a beautiful day, lets go outside and climb instead of hating on the internet.


aprice00


Dec 20, 2011, 9:46 AM
Post #21 of 22 (4726 views)
Shortcut

Registered: Dec 6, 2010
Posts: 167

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (3 ratings)  
Can't Post

I finaly got the Holds and it only took 9 months. A RC.com'er that goes by aquinnahokeefe PM'ed me and said he saw this review and that he worked for the website and that they wanted to make it right.

He said that the email was down for a short time due to spam and that he couldn't speak for the phone issues.

They sent me a set of holds and threw in a set of jibs and hardware.

All is right in the world.

That is all


socalclimber


Dec 20, 2011, 1:26 PM
Post #22 of 22 (4617 views)
Shortcut

Registered: Nov 27, 2001
Posts: 2432

Re: [aprice00] Got burned by Rockymountainclimbinggear.com [In reply to]
Report this Post
Average: avg_1 avg_2 avg_3 avg_4 avg_5 (0 ratings)  
Can't Post

Glad to hear you got your stuff!!! Also, good for you for posting up that everything worked out ok with the business in question.


Forums : Climbing Information : Gear Heads

 


Search for (options)

Log In:

Username:
Password: Remember me:

Go Register
Go Lost Password?



Follow us on Twiter Become a Fan on Facebook