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hex
Apr 18, 2005, 4:36 PM
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Registered: Nov 7, 2003
Posts: 110
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A friend of mine tried to sign up and after clicking the submit button he got this:
In reply to: User does not exist in the database Could not obtain data for user 57612. The user may not exist
He didnt receive an email but if he tries to login in he gets a page saying he hasnt confirmed his email address, so he clicks resend email and he gets that message again!
What will i tell him?
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tim
Apr 18, 2005, 4:51 PM
Post #2 of 4
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Registered: Apr 4, 2002
Posts: 4861
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This is currently the most common bug being reported. I'm working on a fix right now. I don't like seeing 20-30 users a week get an error message instead of an account, and if last week is any indication, that's approximately the number of people being affected.
We had this problem once before and it turned out to be a MySQL bug which I brute-forced around. I hope to have the fix in place later today, and will post an announcement at that time. So I guess you could tell your friend that it is a legitimate bug which only recently began rearing its head, and suggest they try signing up again tomorrow. I am adding a couple of other safeguards to help prevent misspelled email addresses and e-mail long-forgotten usernames to people who are returning to the site after a long period of inactivity.
I get emailed every time a bug is filed about code that I've written. Trust me, I am at least as interested as anyone else on the planet in squashing this bug permanently.
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hex
Apr 18, 2005, 5:39 PM
Post #3 of 4
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Registered: Nov 7, 2003
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ah cool thanks for the reply. good luck squashing it :)
I hate little bugs that you think you've fixed but then suddenly reappear, drives me mad!
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tim
Apr 19, 2005, 1:07 AM
Post #4 of 4
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Registered: Apr 4, 2002
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The fix (and several other fixes to enhance usability) is pushed.
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