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superbum
Jan 13, 2006, 4:44 AM
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Thanks Philbox for condensing all of this craziness! I am in "the cult" as well and am very bummed out by this whole thing....I also am thirsty (as are many others) for more information/specifics. More constructive facts/discussions and Less arguments, staticstic pissing contests, and jumping to conclussions... word.
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philbox
Moderator
Jan 13, 2006, 4:55 AM
Post #277 of 522
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I`m really wanting to encourage all of us to stick to the facts as they are now known and remove the hysteria from the threads from this point forward. As I said I am not wanting to discourage legitimate debate. Let`s all move away from the keyboard and give the man some room now that he has issued the recall. Do feel free to drop new news into this thread and keep debate in one of the other threads.
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thatnameisalreadychosen
Jan 13, 2006, 7:12 AM
Post #278 of 522
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i just took my orange alien back to REI two days ago (manhattan beach) and they returned it for store credit - no questions asked - they guy behind the counter didnt really want to listen to my explaination that there is a recall comming down they did, however, have all the aliens in the display case for sale im sure that wont last long - im taking the other 3 i bought from REI back tommorow given all the other threads about them which SUCK A_S because aliens kick ass
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cracklover
Jan 13, 2006, 1:33 PM
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I'd like to know what happened to the original photos on this thread. Why were they removed? GO
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mheyman
Jan 13, 2006, 1:59 PM
Post #283 of 522
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In reply to: In a few days I will be condensing the various Alien threads into one or perhaps two threads for future reference. If you have further general discussion to add to the issue then do feel free to post to the original threads. Condensed threads may be more readable but it isn't the truth. It sounds as if you plan to preserve in history how you feel about the issue or perhaps a story more forgiving of CCH.
In reply to: Let’s all move away from the keyboard and give the man some room now that he has issued the recall. I am happy that CCH believes they have determined the problem and instituted a recall. But they have not explained anything, and done little to assure Alien user that units they have without dimples are safe. I have not seen anything that assures us as to why there won’t be future problems. I like others here need more information so I can judge for myself whether I want to trust CCH in the future. My climbing is my responsibility. Without that information I cannot improve my safety evaluation involving trusting Aliens and will simply avoid them.
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skinner
Jan 13, 2006, 2:08 PM
Post #284 of 522
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Me too, I actually wanted to look at something on that cam.
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kappydane
Jan 13, 2006, 2:27 PM
Post #285 of 522
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In reply to: I`m really wanting to encourage all of us to stick to the facts as they are now known and remove the hysteria from the threads from this point forward. As I said I am not wanting to discourage legitimate debate. Let`s all move away from the keyboard and give the man some room now that he has issued the recall. Do feel free to drop new news into this thread and keep debate in one of the other threads. I really just want one big question answered. WHAT DOES THE DIMPLE DESIGNATE? If it is, as has been speculated, a sub-contractor, then my faith in the non-dimples goes up a lot since they are produced by the original factory. But, if it denotes something else, I would like to know what.
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mheyman
Jan 13, 2006, 2:38 PM
Post #286 of 522
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I would still need more information. If the dimples are intentionally made solely by an unreliable subcontractor for purposes of identification, then I don't want to rely on him to put a dimple on every unit. I simply want more and truthful information. If dimples were made by a fixture at which was necessary in manufacture and was located at one location that would be more reliable.
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happiegrrrl
Jan 13, 2006, 2:49 PM
Post #287 of 522
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better try emailing the photo poster direct....He may not be reading this ground-breaking thread( a joke).
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scrapedape
Jan 13, 2006, 3:25 PM
Post #288 of 522
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I hesitate to say that we are owed anything by CCH, but it seems to me that it would be prudent for Dave and CCH to be a little more transparent. The CCH recall sucessfully answers what? but does little to address the equally important question of why?. When I climb I am constantly asking why it is that we do things a certain way or that certain things work and others don't. It would be difficult for me to have confidence in an Alien, with or without the Dimple of Defectiveness, without understanding why the dimple denotes a defective cam. I will refrain from repeating the various explanations that others have offered, but suffice to say that the different explanations for the dimple may have significantly different ramifications. I think that until this is clarified, not only will I not be buying any Aliens of my own, but I will not be climbing above any from my partner's rack either.
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lewisiarediviva
Jan 13, 2006, 3:28 PM
Post #289 of 522
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In reply to: If you are not sure if your cams are included in the recall, please contact us at (307)721-9385. For those of you saying you want more information call the number above. :roll: Don't ask all of us who don't have anything to do with CCH. Go get the answer for yourselves. Don't ask us to call and find out for you! My question has been answered- my aliens are fine.
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billcoe_
Jan 13, 2006, 3:38 PM
Post #290 of 522
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Registered: Jun 30, 2002
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In reply to: I hesitate to say that we are owed anything by CCH, but it seems to me that it would be prudent for Dave and CCH to be a little more transparent. The CCH recall sucessfully answers what? but does little to address the equally important question of why?. When I climb I am constantly asking why it is that we do things a certain way or that certain things work and others don't. It would be difficult for me to have confidence in an Alien, with or without the Dimple of Defectiveness, without understanding why the dimple denotes a defective cam. I will refrain from repeating the various explanations that others have offered, but suffice to say that the different explanations for the dimple may have significantly different ramifications. I think that until this is clarified, not only will I not be buying any Aliens of my own, but I will not be climbing above any from my partner's rack either. ________________________________________________________ -concur- Well, how about quitemonks alien, which he reported back on Feb 2005 as having come detached and failing.....did that have a dimple? What time frame were the defective aliens made? Are there tags or stamps to identify product other than a dimple to identify them?
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lewisiarediviva
Jan 13, 2006, 3:55 PM
Post #291 of 522
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In reply to: In reply to: I hesitate to say that we are owed anything by CCH, but it seems to me that it would be prudent for Dave and CCH to be a little more transparent. The CCH recall sucessfully answers what? but does little to address the equally important question of why?. When I climb I am constantly asking why it is that we do things a certain way or that certain things work and others don't. It would be difficult for me to have confidence in an Alien, with or without the Dimple of Defectiveness, without understanding why the dimple denotes a defective cam. I will refrain from repeating the various explanations that others have offered, but suffice to say that the different explanations for the dimple may have significantly different ramifications. I think that until this is clarified, not only will I not be buying any Aliens of my own, but I will not be climbing above any from my partner's rack either. My goodness, you guys really do like instant answers. Do you think they fully know? At least they gave us some information instead of waiting 'till they had it all! Go try brewing your joe, it's so much better than instant!
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booger
Jan 13, 2006, 3:55 PM
Post #292 of 522
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Hey Everyone, I've got almost a whole rack on order and in a fit of hysteria yesterday (after reading all these boards) rang my mom in the states and asked her to cancel the order. I regretted it after spending two hours at home realizing that although this is all serious, it's not the end of the world. My mom (jeez, she's awesome) rang CCH and sent me this email:
In reply to: Babe, I did not cancel the order for your camelots. I talked with the man at mountain tools and he said he would not discourage me from canceling but that everyone was making a mountain out of a mole hill. You can send him any questions you have on email and he will answer plus alien will be posting a large explanation of the failure of one camelot. Your camelots are not even ready and they will be checked thoroughly and even more thoroughly because of the failure before they are sent both by alien and mountain tools the seller Anyway, I guess I'm just saying that CCH will be providing information very soon, and it might be a good idea for everybody to calm down a bit and hold off making any rash decisions or statements until they have a chance to actually investigate. I wouldn't post until I had all the facts if I were them either. Also, I think flaming them for not running around to the 100+ worldwide climbing boards and posting every single bit of information or misinformation is b.s. I'm sure they'll post the moment they have enough information to make a coherent statement. If you have questions in the meantime, it may be better to ask them via email instead of asking a bunch of anonymous board-monkeys... just a thought... :wink:
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dingus
Jan 13, 2006, 4:05 PM
Post #293 of 522
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Registered: Dec 16, 2002
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In reply to: In reply to: Basically, why would that punch have been put on selective cams? It's intriguing isn't it? I would love to know what it indicates. Let 13 pages of speculation ensue! :) I find the influence of rc.com on the industry in the US fascinating. The mgear test, the CCH recall etc. were all unlikely to happen (at least not as promptly) without the pressure put on by the members of rc.com. People who fail to appreciate how a mob behaves and morphs intgo a creature of its own desire, feeding itself, are doomed to be surprised by this. A few weill get trampled. This was a good mob action, don't get me wrong. But free open forums with independant voices? By definition a mob. We've gotten it wrong far more times than right, us internet forum climbers. We've gotten people fired for no good reason, for example. So while we're patting ourselves on the back, justifiably imo, let's remember that despite the mob nature of this issue, we stayed mostly on topic and it never degenerated. THAT seems to be quite an evolution. Cheers! DMT
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dingus
Jan 13, 2006, 4:17 PM
Post #294 of 522
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In reply to: Hey Everyone, I've got almost a whole rack on order and in a fit of hysteria yesterday (after reading all these boards) rang my mom in the states and asked her to cancel the order. I regretted it after spending two hours at home realizing that although this is all serious, it's not the end of the world. My mom (jeez, she's awesome) rang CCH and sent me this email: In reply to: Babe, I did not cancel the order for your camelots. I talked with the man at mountain tools and he said he would not discourage me from canceling but that everyone was making a mountain out of a mole hill. You can send him any questions you have on email and he will answer plus alien will be posting a large explanation of the failure of one camelot. Your camelots are not even ready and they will be checked thoroughly and even more thoroughly because of the failure before they are sent both by alien and mountain tools the seller Anyway, I guess I'm just saying that CCH will be providing information very soon, and it might be a good idea for everybody to calm down a bit and hold off making any rash decisions or statements until they have a chance to actually investigate. I wouldn't post until I had all the facts if I were them either. Also, I think flaming them for not running around to the 100+ worldwide climbing boards and posting every single bit of information or misinformation is b.s. I'm sure they'll post the moment they have enough information to make a coherent statement. If you have questions in the meantime, it may be better to ask them via email instead of asking a bunch of anonymous board-monkeys... just a thought... :wink: Most of us anonymous board monkeys know that CCH has nothing to do with camelots, which are made by Black Diamond. How about you? DMT
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wings
Jan 13, 2006, 4:27 PM
Post #295 of 522
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Registered: Jun 2, 2004
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In reply to: In reply to: Hey Everyone, I've got almost a whole rack on order and in a fit of hysteria yesterday (after reading all these boards) rang my mom in the states and asked her to cancel the order. I regretted it after spending two hours at home realizing that although this is all serious, it's not the end of the world. My mom (jeez, she's awesome) rang CCH and sent me this email: In reply to: Babe, I did not cancel the order for your camelots. I talked with the man at mountain tools and he said he would not discourage me from canceling but that everyone was making a mountain out of a mole hill. You can send him any questions you have on email and he will answer plus alien will be posting a large explanation of the failure of one camelot. Your camelots are not even ready and they will be checked thoroughly and even more thoroughly because of the failure before they are sent both by alien and mountain tools the seller Anyway, I guess I'm just saying that CCH will be providing information very soon, and it might be a good idea for everybody to calm down a bit and hold off making any rash decisions or statements until they have a chance to actually investigate. I wouldn't post until I had all the facts if I were them either. Also, I think flaming them for not running around to the 100+ worldwide climbing boards and posting every single bit of information or misinformation is b.s. I'm sure they'll post the moment they have enough information to make a coherent statement. If you have questions in the meantime, it may be better to ask them via email instead of asking a bunch of anonymous board-monkeys... just a thought... :wink: Most of us anonymous board monkeys know that CCH has nothing to do with camelots, which are made by Black Diamond. How about you? DMT I just assumed girldrifter's mother had heard the words "camalot" and "alien" and assumed they were all the same thing. Otherwise, I suppose the "man at mountain tools" found all of this rather perplexing. - Seyil
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heiko
Jan 13, 2006, 4:29 PM
Post #296 of 522
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Registered: Mar 3, 2005
Posts: 1505
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In reply to: In reply to: Hey Everyone, I've got almost a whole rack on order and in a fit of hysteria yesterday (after reading all these boards) rang my mom in the states and asked her to cancel the order. I regretted it after spending two hours at home realizing that although this is all serious, it's not the end of the world. My mom (jeez, she's awesome) rang CCH and sent me this email: In reply to: Babe, I did not cancel the order for your camelots. I talked with the man at mountain tools and he said he would not discourage me from canceling but that everyone was making a mountain out of a mole hill. You can send him any questions you have on email and he will answer plus alien will be posting a large explanation of the failure of one camelot. Your camelots are not even ready and they will be checked thoroughly and even more thoroughly because of the failure before they are sent both by alien and mountain tools the seller Anyway, I guess I'm just saying that CCH will be providing information very soon, and it might be a good idea for everybody to calm down a bit and hold off making any rash decisions or statements until they have a chance to actually investigate. I wouldn't post until I had all the facts if I were them either. Also, I think flaming them for not running around to the 100+ worldwide climbing boards and posting every single bit of information or misinformation is b.s. I'm sure they'll post the moment they have enough information to make a coherent statement. If you have questions in the meantime, it may be better to ask them via email instead of asking a bunch of anonymous board-monkeys... just a thought... :wink: Most of us anonymous board monkeys know that CCH has nothing to do with camelots, which are made by Black Diamond. How about you? DMT Geez Dingus... :roll: The quoted message was written by a 50+ year-old woman that has nothing to do with climbing except for taking care of her daughter's gear order. Why should she be bothered with analities like "camalot", "camelot", "camming device", "alien", "friend", whatever. If girldrifter talks about Aliens, believe me she means Aliens. Thanks for your constructive post anyway.
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rigger
Jan 13, 2006, 4:44 PM
Post #297 of 522
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Food for thought, Why is CCH's "Quality" statement suddenly "404 Not Found" http://aliencamsbycch.com/quality.html (If anyone cares to read what use to be there, do a google on that URL and click on the "Show Google's cache of aliencamsbycch.com/quality.html" link.) Also, for things related to safety, I agree that a basic recall/release that is put out quicker without all the info is better than a later more complete release. But don't let that prevent the full story from coming out eventually! :-)
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dingus
Jan 13, 2006, 4:47 PM
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In reply to: Geez Dingus... :roll: "Geez Anonymous Board Monkey" you mean... DMT
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caughtinside
Jan 13, 2006, 5:34 PM
Post #299 of 522
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Registered: Jan 8, 2003
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I bought 3 aliens recently, all labeled 1105, a red, a grey and an orange. Only the orange had the dimple. (I also looked at all my old aliens just in case, no dimple.) I looked at the other two, and both had a faint 'N' etched into the stem, between the braze and the cam lobes. Feel pretty good about climbing on those, just though folks might be interested.
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nuts_r_us
Jan 13, 2006, 5:35 PM
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In reply to: RE: Letter To CCH I just got off the phone with Dave at CCH after calling him to let him know about the above email. Though obviously very busy he did answer the phone and take some time to speak with me. He understandably probably can't fully respond to all of the above answers immediately and does not currently have all the information yet himself(like whether Kevin's orange cam that sparked all this or the 3 MGear cams that failed testing had the dimple marking). I let him know I'm not looking for an immediate response but rather would prefer he wait until he feels he can reasonably craft a response that addresses my[/our] concerns. Dave expressed a clear understanding that there may be lingering questions and doubts not specifically addressed by the Brazing Recall notice and a sincere desire to address all those concerns. He definitely "gets it" that he has fiercely loyal customers that nevertheless still have some [legitimate] doubts about their cams. I attempted to reiterate that I am one of those customers, use his products, and that I felt that every climbing gear manufacturer we have is "precious" and valued and absolutely no one wants to see him do anything but continue to make and sell the products that have built him a this vocal following. So again, Dave said he would respond to the questions in my letter and we may all see his response at the same time, but if his response comes via email I will let everyone know at that time. So let's give him a some time to get on with this recall, do some more research, and get back to us. Joseph Healy Portland, Oregon Somebody who can, please trophy Joseph Healy's last 2 posts. Thanks Joe.
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